A good card that is being switched off: what the Gnosis Pay closure means for your money
Gnosis Pay was one of the better-behaved crypto cards: no mark-up on the exchange rate, no transaction fees, a card that worked in ordinary shops, Apple Pay and Google Pay, and a Safe account you owned rather than a balance you trusted someone else with. On paper it scored 4.5 out of 10 — and that is not because the card was bad. It is because the card and the web app stop working on 20 December 2026, and the consumer card is being replaced by partner cards. A closed card cannot serve anyone, however clean its fee schedule was.
So this review is two things at once. For anyone who held one, it explains exactly what happens to the balance, what happens to recurring payments, what happens to a refund that arrives too late, and which dates to write down. For anyone who was thinking of getting one, it explains why there is nothing left to apply for, and what to look at instead. If you came here for a card you can still get in 2026, skip to the alternatives section and read the comparison there. If you already have one sitting in your wallet, start at the top and read the dates twice.
Conditions are current as of October 28, 2026
Verdict: 4.5 out of 10, and the score is mostly about the shutdown
The score is not a judgment on how the card behaved. Gnosis Pay did several things most crypto cards get wrong: it charged no transaction fees, added no mark-up to the exchange rate, let you hold your money in a self-custody Safe, and offered both a virtual and a physical Visa. The problem is that it is finished. The card stops authorising payments and the web app closes at 23:59 UTC on 20 December 2026, and new cards are no longer issued. Everything else in this review is about what that means.
| Criterion | Mark | Why |
|---|---|---|
| Who can get it | 0 / 10 | Issuance is closed: the card and web app stop working 20.12.2026, the consumer card is replaced by partner cards |
| Cost | 8 / 10 | Card issue and delivery are free (the old price of 30.23 EUR is out of date), no transaction fees and no Gnosis Pay FX mark-up, Visa’s rate; ATM 2 % above the limit |
| Top-up options | 7 / 10 | Self-custody Safe, EURe/GBPe/USDCe, USDC and EURC on Ethereum, Polygon, Gnosis Chain; unofficial: from another network you need a swap or a bridge |
| Reliability and complaints | 1 / 10 | Issuer Monavate (FCA) is named, but the programme is closing: support to 18.06.2027, disputes to 12.06.2028; Trustpilot 2.3, unofficial: an exploit in June 2026 |
| Everyday use | 8 / 10 | Virtual and plastic, Apple Pay and Google Pay, cash machines; unofficial: gambling categories blocked |
| Total | 4.5 / 10 |
The mark of 0 for who can get it is the honest reading. If you are starting from zero, this card is not an option, so nothing else about it matters to you. If you already have one, the cost and everyday-use marks still tell you something useful: while the card is alive it was cheap and worked in the places you needed. That is exactly why people are annoyed.
Who it suited: people already holding euro, pound or dollar tokens who wanted a normal-looking Visa without a conversion mark-up, and who were comfortable with a self-custody Safe. Who it does not suit now: anyone whose income arrives as crypto and needs a card next week, and anyone whose bank blocks prepaid or foreign cards, because neither group has anything to sign up for.
What happened to the programme
On 21 September 2026 Gnosis Pay published a formal closure notice for its consumer card. From that point the direction of travel was clear, and by the time the site started talking about corridors and partner apps it was selling the next thing rather than this.
Before the closure, the card was open to legal residents of selected European and Latin American countries — Argentina, Austria, Belgium, Brazil, Bulgaria, Colombia, Croatia, Cyprus and more of the EEA — with a waitlist for new countries. The rule was residence, not citizenship. The site now lists corridors for USD, EUR, GBP, BRL, ARS and partner apps. Unofficial reporting adds that Russia was on the restricted list, where card use is prohibited, and was not an eligible application country; that comes from a third-party card directory in August 2026, not from Gnosis Pay’s own pages.
Verification ran through Sumsub in a single identity flow. The card’s public pages do not state which documents are needed, what proof of address is required, or the age threshold. Unofficial sources say 18+, a government ID or passport, and proof of address issued within the last three months, with approval not guaranteed — again, third-party, not confirmed by the card.
The card itself was Visa, issued by Monavate Limited under a Visa Europe licence, in virtual (instant) and physical form, with settlement at T+1. There was one consumer tier: no tiers on the fees or limits page, no cashback tiers, no metal card. The B2B side had Startup and Enterprise tiers with custom pricing, which was never for cardholders.
On price, the current position is that ordering the card is free and shipping the physical card is free. An older help-centre page lists a card purchase fee of EUR 30.23 and is flagged as possibly outdated; the current page says free. On fees, the help centre states no transaction fees and no added FX fee from Gnosis Pay, with fiat and stablecoin converted 1:1. Card currencies were EURe, GBPe and USDCe, spent 1:1 — a EUR 10 purchase costs 10 EURe — and Visa’s exchange rate applied automatically, with the site advising you to choose the local currency at terminals. A lost or stolen replacement cost 4.99 EURe/GBPe/USDCe including shipping.
Wallets were Apple Pay and Google Pay, described as ready. Rental car agencies and automated fuel dispensers are restricted, and use is prohibited in certain countries. Whether gambling was blocked is not stated on the official pages; a third-party directory reports that betting, casinos, lotteries and other gambling were blocked as a card category and excluded from cashback.
On rewards, the closure notice does not describe cashback on the current card. News reports, not official, say GNO cashback eligibility ended on 30 September 2026 with a final distribution on 7 October. Partner programmes may have their own rewards.
There was no native iOS or Android app named by the official site; the card was managed through the web app at app.gnosispay.com, with Apple Pay and Google Pay supported. App Store and Google Play ratings are not stated — no listing was found when the pages were read on 20 October 2026.
The structural point matters more than the details. Gnosis Pay is the trading name of Gnosis Pay Co Ltd, a UK-registered company (No. 14919639). It is the technical services provider and programme manager, not the issuer. UK and non-EEA cardholders are served by Monavate Ltd (FCA), EEA cardholders by UAB Monavate, licensed by the Bank of Lithuania. That split is why two different dates for support appear below.
On 7 September 2026 the site began pitching B2B card issuing with the Startup and Enterprise tiers. Then, on 21 September 2026, the formal closure notice. News from 24 September 2026, again not official, says MiniPay will handle migration and issue replacement cards on Gnosis Pay’s enterprise rails. And on 20 December 2026 at 23:59 UTC, the card and web app stop.
If you already have the card
Three dates are the whole story. Write them down.
- 20 December 2026, 23:59 UTC — the card stops authorising payments; the web app closes except for withdrawals.
- 18 June 2027, 23:59 UTC — general cardholder support ends.
- 12 June 2028, 23:59 UTC — support for refunds, disputes and chargebacks ends.
What that means in practice, piece by piece.
Your money is yours. The balance sits in a self-custodial Safe smart contract account on Gnosis Chain. Assets remain the user’s; neither Gnosis Pay nor Monavate can take them or block transfers. You can also reach the account through third-party Safe interfaces using your existing signer key. This is the single best thing about the card, and it is the reason this shutdown is an inconvenience rather than a loss.
Withdraw before 20 December 2026. The web app stays open for withdrawals after that date, at app.gnosispay.com/withdraw, and no withdrawal deadline is stated. Blockchain network fees may apply. Unofficial reporting from September 2026 says the web app stays in limited capacity for withdrawals only and that funds in Safe accounts have no withdrawal deadline; the official help-centre page only says the web app is deprecated “by end of 2026” and that migration paths stay open “for as long as possible”. Either way, the recommendation from the card itself is to withdraw before 20 December 2026, and that is what I would do. Do not build a plan around an unofficial reading of how long the withdrawal page survives.
Recurring payments will fail. After the cutoff, recurring payments fail and cannot be moved to another card. Cancelling them before 20 December is on you. Subscriptions, direct debits, gym memberships, domain renewals — the things you forget because they have run for years.
Authorised-but-unsettled transactions still complete. A payment that cleared before the cutoff can still settle afterwards. And a refund that arrives after deactivation cannot be used on the card, so if you have a return pending, push the merchant to process it before the card dies.
Top-ups and fees. The Safe holds EURe, GBPe and USDCe; the site also mentions USDC and EURC on Ethereum, Polygon and Gnosis Chain. Card transactions carry no gas fee — gas applies only to on-chain transfers, such as moving funds from your Safe to another wallet. The help-centre fees page does not state a top-up fee or a minimum top-up. Unofficial sources say there is no top-up percentage fee from Gnosis Pay, but that funding from another chain may need a swap or a bridge with network or DEX costs. The site’s fiat on/off-ramps run at 1:1 through local rails (USD, EUR IBAN, BRL Pix, ARS) for the new platform, with fees not stated.
Limits, for the weeks that remain. Cash machine withdrawals were free up to five times a month or 200 EURe/GBPe/USDCe, then 2% with a minimum of 1 EUR/GBP; the ATM cap is EUR 250 per transaction and EUR 500 per day. Card limits were EUR 5,000 per regular transaction and up to EUR 8,000 per day.
Your rights do not disappear with the card. Rights for unauthorised or incorrectly executed transactions, and card-scheme chargeback rights, are unaffected by the closure. Raise disputes promptly via [email protected] or the help centre — scheme time limits apply, and those limits are short. Refunds arriving after deactivation cannot be used on the card. Support for refunds, disputes and chargebacks ends 12 June 2028, but statutory rights against Monavate are not limited by that date. Before 20 December 2026, export your transaction history and note the last four digits and the expiry date, and keep your receipts.
Where to write. Support runs through the help centre at help.gnosispay.com and [email protected]. Complaints go to [email protected], which is forwarded to Monavate, or to [email protected]. Complaints to Monavate are handled in English or Lithuanian; hours are not stated. After the handover, questions about partner apps go to the partner, not to Gnosis Pay.
The migration option. Moving to a partner app means a new card programme, a new Safe, and new terms — not a continuation. Unofficial reporting also says moving may require fresh identity or compliance checks. The Sumsub KYC levels, processing times and official rejection reasons are not stated anywhere on the public pages.
What can go wrong
The obvious risk here is not a hack or a freeze. It is that a card you have quietly relied on simply stops, and the calendar is not generous.
| Risk | What actually happens |
|---|---|
| The card dies on 20 Dec 2026 | Spending stops at 23:59 UTC; any recurring payment on that card fails and cannot be moved |
| Late refunds | A refund arriving after deactivation cannot be used on the card — chase the merchant early |
| Support window closes | General support ends 18 Jun 2027, refund and dispute support 12 Jun 2028 |
| Trust in the partner migration | A new programme means a new Safe, new terms, and possibly new identity checks |
| Reported funds problems | User reports in 2026 describe missing or blocked funds, balances dropping after a failed payment or top-up, and withdrawal attempts failing |
| Reported support delays | User reports describe chat, tickets and email unanswered for one to several weeks, March to July 2026 |
On complaints: Trustpilot showed 2.3 out of 5, labelled “Poor”, from 38 reviews, 21 of them in the last 12 months, with 58% one-star and 21% five-star, read on 20 October 2026. Other regional pages showed 2.5. The themes in those reviews were, first, unresponsive support; second, missing or blocked funds and failing withdrawals; third, KYC rejections without reasons and “country not supported” for countries that were listed, such as Italy and Mexico, reported between April and August 2025 and May 2026, along with account deactivation and login problems in June and July 2026. No official user reports were read.
Escalation, if you need it, goes to the Financial Ombudsman Service in the UK or the Bank of Lithuania in the EEA.
Two further things worth weighing. Self-custody cuts one way here: freeze and unfreeze, two-factor authentication, spending controls and insurance of funds are not stated by the card, but your funds cannot be taken by the provider. And unofficial: a June 2026 exploit hit the Gnosis Pay delay module, with co-founder Koppelmann saying Gnosis would cover user losses, reported by The Block and by LCX and Cointelegraph; early withdrawal advice was reported as conflicting, and the status of compensation was not checked.
Then the general lesson, which is not specific to this card. Closures follow a pattern: a notice period, then spending and loading stop, then users are asked to withdraw remaining balances. One 2026 closure reported by a secondary source ended new loads on 8 July 2026 and spending on 8 August 2026 — single source, unconfirmed, but the shape is familiar. Visa terminated its global agreements with FTX on 13 November 2022 and the FTX US debit card was wound down by its issuer. WaveCrest, a Visa issuer that supplied crypto card brands, was suspended by Visa in Europe in 2018, closing every WaveCrest-issued Visa programme. The card network licenses the issuer and can suspend a programme; Visa and Mastercard do not issue crypto cards to consumers themselves.
A word on what kind of card this was, because it explains the trust scores. A payment card number starts with a six- or eight-digit issuer identification number that tells the merchant which institution and country issued it. Merchants can look it up and apply extra scrutiny when the issuer country differs from the billing address — which is why a card issued in one country can look foreign to a shop in another, and why some merchants decline prepaid or foreign cards. Gnosis Pay’s model was closer to a prepaid card than a debit card: crypto was converted and loaded as a balance, and the card spent only that balance. On-chain network fees for your deposit are charged by the blockchain, not by the card provider. And blockchain transfers are irreversible — a deposit sent on an unsupported network, or to an address belonging to another network, can be lost or need manual recovery with no guarantee.
What to take instead
Three cards in this category are still live, and they are not interchangeable. The clearest difference is between cards that hold your balance for you and cards that spend straight from a wallet you control.
| TokenPocket | MetaMask | KAST | |
|---|---|---|---|
| Score | 5.8 / 10 | 7.1 / 10 | 6.1 / 10 |
| Who can get it | Visa debit for a list of European countries and territories (Germany, France, Spain, Switzerland among them); Mastercard debit for Australia, Canada, Hong Kong, Japan, Taiwan, New Zealand, Singapore, South Korea, UK and others | Sign-up open in 45 listed countries and territories (Andorra, Argentina, Brazil, Canada, Mexico, Germany, France, Spain, Uruguay among them); other regions on a waitlist; proof of residency required; US and UK sign-ups temporarily closed | Residence-based list shown at KYC; country list not published, a Restricted Locations list referenced with no countries named |
| Card | Mastercard/Visa debit, runs on Arbitrum; balances in EUR24 and USD24 | Mastercard; virtual card instant, metal card pre-orderable after virtual approval; one card per user | Virtual and physical, up to 10 cards; Visa Platinum, Visa Infinite metal, Visa Infinite gold plated, plus Pengu, Solana and Bitcoin designs |
| Card cost | NFT creation fee partly covered, user pays “a small portion” (amount not stated); no other fees | Virtual free; metal $199/year | Standard $0, Premium $1,000/year, Private $10,000/year; Standard physical card $0 plus $40 delivery |
| Spending fees | 1% fee on depositing cryptocurrency into the card, to be refunded later via rewards; FX fee not stated | “Minimal fee for each transaction” (amount not stated); no foreign transaction fee, Mastercard rate | Card spend in USD 0%, transaction fee 0%, Apple/Google Pay 0%, non-USD FX 0.5%–1.75% depending on residence and transaction country |
| Funding | Crypto deposits from the TokenPocket wallet; specific coins and networks not listed in the FAQ | Spends directly from the connected wallet on Linea, Base, Monad, Solana; tokens include mUSD, wETH, EURe, GBPe, USDC, USDT | Stablecoins USDT, USDC, PYUSD, RLUSD on Ethereum, Solana, Polygon, Arbitrum, TRON; no bank account needed |
| Rewards | No cashback stated; the 1% deposit fee said to be refunded later through rewards | Cashback in mUSD: virtual 1%; metal headline 3%, limited to the first $10,000 spent then 1%; $FLY bonus 5X/7X via a dining app | USD cashback: Standard 1.5% on the first $2,000/month, Premium 2% on $10,000, Private 3% on $40,000; KAST Points add 0/1%/2% |
MetaMask is the nearest thing to what Gnosis Pay was: spend directly from a wallet you control, no annual fee on the virtual card, no foreign transaction fee, and a cashback rate stated in plain numbers. The catch is its own geography and its own tier: metal costs $199 a year, and the headline 3% drops to 1% above $10,000 of spend. Solana-only wallets cannot withdraw credit.
KAST is the one to look at if your priority is predictable costs and a tier that pays more as you spend more, and if you can see your country in the KYC list — because it is not published. Two details to weigh: a non-USD transaction under $25 costs $0.10, and a declined transaction for insufficient balance costs $0.50. Its terms say acceptable tokens are “currently USDT and USDC” while the app also lists PYUSD and RLUSD, which is the kind of small inconsistency worth asking about.
TokenPocket scores lowest of the three here mainly because the 1% deposit fee is a real charge against your balance even if it is described as refundable later, and because the specific coins and networks are not listed in the FAQ.
Whichever you look at, check three things against your own situation before you commit. Is your country on the list, and is the rule residence, nationality or both? KAST’s own wording is worth borrowing: living in a supported country while holding an ID from a restricted region may still make you ineligible, dual citizens with an ID from a supported country may pass, only the account holder’s own ID is accepted, and a VPN does not bypass this. Second, which networks your tokens actually sit on, because a bridge or a swap may cost more than the card saves. Third, what happens to your balance if the company shuts down — the question Gnosis Pay answered well, because your money was in your own Safe, and the question some others answer badly.
Who I would recommend it to
To be clear about the tense: I would not recommend this card to anyone now. There is nothing to apply for. What I can do is tell you which of these three I would look at first, and why.
If you were happy with how Gnosis Pay spent your money — no FX mark-up, no transaction fee, a card that looked ordinary — then MetaMask is the closest replacement, because it spends straight from your own wallet with no annual fee on the virtual card and no foreign transaction fee. Read the rewards footnote before you plan around the 3%.
If you want the cost side to be as predictable as a phone bill, KAST is the one to model first: 0% on USD spend, a stated 0.5%–1.75% on non-USD, and cashback that steps up with your membership tier. Just confirm your country shows up in their KYC.
If you are moving money between a wallet and a card and nothing more, TokenPocket works, but the 1% deposit fee is money out of your pocket on the way in.
And if you already hold a Gnosis Pay card: withdraw before 20 December 2026, cancel the recurring payments now, chase any pending refund, export your transaction history and note the last four digits and expiry before the card dies, and keep your receipts until 12 June 2028 at the earliest. Your money is genuinely yours; the calendar is the only enemy here.
One last thing that has nothing to do with this card. In the EU, customer due diligence covers name, address, date of birth, nationality and identity documentation, a sanctions check, the purpose of the relationship, and whether you are a politically exposed person. If due diligence cannot be completed, the institution must refrain from the transaction or the relationship and, where necessary, end it — which is why accounts close or freeze pending documents. Nationality is screened separately from residence, because sanctions screening and issuer risk policy often apply to citizenship and country of birth as well as country of address. Prepaid and debit cards are generally available to adults 18+, some issuers set higher limits. MiCA, the EU’s markets-in-crypto-assets regulation, took legal effect in June 2023, with rules on asset-referenced tokens and e-money tokens applying from 30 June 2024 and the remaining provisions, including crypto-asset service provider rules, from 30 December 2024; under it, e-money tokens may be issued only by a credit institution or an electronic money institution. A card itself is a payment service regulated separately, so a crypto card often depends on two licences. Electronic money institutions must safeguard customer funds by segregating them in dedicated accounts or insuring them, and such funds are not the same as bank deposits and may not be covered by deposit guarantee schemes. On taxes, I am not giving advice — but be aware that if you are taxed on crypto in your country, each card payment funded from crypto may be treated as a separate disposal, measured in local currency at the fair market value on the date of the transaction.
Frequently asked questions
What is Gnosis Pay card?
It was a Visa debit-style card that spent a balance you held in a self-custodial Safe account on Gnosis Chain, run by Gnosis Pay Co Ltd and issued by Monavate. It charged no transaction fees and added no exchange-rate mark-up, and it worked with Apple Pay and Google Pay. It no longer issues cards: the consumer programme is closed.
Is Gnosis Pay a bank?
No. Gnosis Pay is the trading name of Gnosis Pay Co Ltd, a UK-registered company (No. 14919639), acting as technical services provider and programme manager rather than issuer. The card was issued by Monavate Limited under a Visa Europe licence, an FCA-authorised electronic money institution, with UAB Monavate under the Bank of Lithuania serving EEA holders.
Can I still apply for a Gnosis Pay card?
No. Issuance is closed and the formal closure notice came on 21 September 2026. The card stops authorising payments and the web app closes except for withdrawals at 23:59 UTC on 20 December 2026. New customers should look at the three live alternatives instead.
What happens to my money when the card closes?
Your balance sits in a self-custodial Safe smart contract account on Gnosis Chain, so the assets remain yours and neither Gnosis Pay nor Monavate can take them or block transfers. Withdrawals stay open on the web app after 20 December 2026 with no deadline stated, though blockchain fees may apply. Withdraw before that date anyway.
Is Gnosis Pay card safe?
The self-custody design was the strongest part: your funds stay in your own wallet until payment, and you can reach it through third-party Safe interfaces with your signer key. Against that, Trustpilot showed 2.3 out of 5 from 38 reviews, with reports of blocked funds, failing withdrawals and unanswered support tickets. Unofficial: a June 2026 exploit hit the delay module.
When does Gnosis Pay support end?
General cardholder support ends at 23:59 UTC on 18 June 2027. Support for refunds, disputes and chargebacks ends at 23:59 UTC on 12 June 2028. Your statutory rights against Monavate are not limited by that second date, and scheme time limits still apply, so raise disputes promptly.
What happens to my recurring payments?
They fail. After the cutoff, recurring payments on the card cannot complete and cannot be moved to another card. Cancel or replace them before 20 December 2026. Transactions already authorised but not yet settled will still complete, and a refund arriving after deactivation cannot be used on the card.
Can I withdraw money after 20 December 2026?
Yes, the web app stays open for withdrawals, at app.gnosispay.com/withdraw, and no withdrawal deadline is stated; blockchain network fees may apply. Unofficial reporting says the app runs in limited capacity for withdrawals only after that date. The card’s own advice is to withdraw before 20 December 2026.
Was Gnosis Pay card free?
Ordering the card and shipping the physical card are free on the current page. An older help-centre page lists a EUR 30.23 purchase fee and is flagged as possibly outdated. Replacing a lost or stolen card costs 4.99 EURe/GBPe/USDCe including shipping, and cash machine withdrawals were free five times a month or up to 200 EURe/GBPe/USDCe, then 2%.
What should I use instead of Gnosis Pay?
For spending straight from your own wallet with no annual fee on the virtual card and no foreign transaction fee, MetaMask is the closest replacement, with metal at $199 a year. For predictable costs and tiered cashback, KAST, though its country list is not published. TokenPocket works but charges 1% on depositing cryptocurrency into the card.
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