Fiat24 has stopped issuing cards. Here is what that means and what to use instead

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

I spent time going through the Fiat24 site, the card documents and what users have written about it, and the headline finding is that the Fiat24 card is not something you can apply for right now. The company’s main site shows a maintenance notice, the product page still says the card was “Coming soon in December 2024,” and there is no application path for new customers. That changes what a review of this product actually looks like: rather than weighing whether to sign up, the useful question is what happened, what existing cardholders do with their money, and which other cards cover the ground Fiat24 was meant to cover.

The conditions described below are current as of October 28, 2026.

Verdict

Fiat24 scores 3.3 out of 10 in my assessment, and almost the entire drop comes from a single fact: the programme is not issuing cards. A product you cannot apply for does not score well on access, and the long maintenance-mode pause, with conflicting launch dates on different pages, costs it further on reliability. The card itself had interesting ideas behind it, including a tier system based on an NFT account number, a self-custody wallet connection, and a multi-currency balance with a “Direct Pay” feature that tries to spend the matching currency first to avoid conversion fees. Those features keep the cost and everyday-use marks from collapsing, but they do not change the central problem.

The audience this card was aimed at, people who struggle to get an ordinary bank card and want to spend from a crypto balance they themselves hold, is precisely the audience that has been left waiting. For anyone in that situation right now, the practical advice in the alternatives section below is more useful than anything I can say about the card itself.

What happened to the programme

The product page on the official site still carries the line “Coming soon in December 2024,” and the rest of fiat24.com now displays a maintenance notice with no new applications being accepted. There is no published relaunch date. Within the documentation there are two further signals worth noticing. A page about new clients notes that those who join from 5 June 2026 will have a USD 30,000 monthly limit, but elsewhere on the same documentation USD 100,000 per 30 days is mentioned for the same group, so the published numbers do not agree with each other. A separate note confirms a refund processing fee of 1 USD, 1 EUR or 1 CHF (or 7 CNH) per refund starting 15 May 2026, and describes forced-exit rules for sanctions, politically exposed persons, fraud and recalls, along with a statement that limit-upgrade requests are no longer being accepted.

The card itself is a Mastercard debit product, with no PIN issued for the virtual version, and the documents refer to a separate default card currency that is used to cover shortfalls if the transaction currency balance runs out. The card settles only from the available balance in the transaction currency, with no split payments, and a “Direct Pay” feature is designed to spend the matching currency balance first to avoid FX fees. When the spend currency is not one of the four supported balances, the whole amount is converted through the default card currency. Refunds in USD, EUR, CHF or RMB return to the same-currency balance; refunds in other currencies are converted to the default currency.

The balance structure itself is the more interesting part of the product design. Fiat24 keeps balances in EUR, USD, CHF and RMB, and a cardholder’s account number is an NFT (a non-fungible token, a unique on-chain identifier) whose length determines the spending tier. Standard accounts have a 5-to-8 digit NFT and a 10,000 EUR daily / 20,000 EUR monthly limit. Premium accounts have a 4-digit NFT, bought in the dApp at a price set on the pricing page and payable in Ether or the F24 token, with a 100,000 EUR daily / 200,000 EUR monthly limit; the upgrade is processed within one business day. Ultimate accounts, with a 3-digit NFT, go up to 500,000 EUR daily and 1,000,000 EUR monthly. The tier rises when the NFT is upgraded.

The verification process, where it is described at all, is a single KYC step (KYC, or “know your customer,” is the identity verification a regulated financial firm is required to carry out): a biometric ID or passport, confirmation that the applicant is over 18, that they are not a US Person, that they are not a politically exposed person and not on OFAC or EU sanctions lists (OFAC is the US Treasury’s Office of Foreign Assets Control, which administers country- and individual-specific sanctions), that GPS location can be captured, and a TIN (tax identification number) is collected, with one account per person. Account opening is described as taking under one business day during CET (Central European Time) hours, with rejection on grounds including a risk profile or domicile that does not match the business focus, duplicate registration, or failing any of the criteria. Some emerging-market countries are limited to CHF 1,000 per 30 days. A separate third-party description adds that residence must be in an eligible country, listed at info.fiat24.com/overview rather than spelled out in the documents, and that nationals of Iran, North Korea and Russia are excluded, alongside US Persons.

There is no dedicated mobile application. The card is managed through a dApp (decentralised application, a web app that talks directly to a blockchain) at app.fiat24.com, which runs in a browser and connects to a wallet on the Arbitrum network (a so-called layer-2 network that sits on top of Ethereum and offers lower transaction fees), and through a Telegram bot.

If you already have the card

The materials available are aimed at existing users, and the steps are reasonably clear, even if support contact is thin. The card is topped up through the Fiat24 dApp, and activation requires a minimum balance of 10 EUR for Eurozone users, 10 CHF for users in Switzerland, or 10 USD for the rest of the world. The minimum payout is 100 EUR or 100 CHF. Payouts go to a bank account that you have to link first by making a small deposit from that account’s IBAN (International Bank Account Number), and up to ten accounts can be linked per currency. A successful payout is described as booked the same business day, with submissions after 15:00 CET or on weekends carried over to the next business day, and a returned payout costs 10 EUR or 10 CHF. Account closure runs through id.fiat24.com under Profile, then Close Account, and it is final, with no second account allowed, and KYC data retained under Swiss anti-money-laundering law.

Card limits, as I noted above, are tied to the NFT tier rather than to subscription plans. Standard is 10,000 EUR daily and 20,000 EUR monthly, Premium is 100,000 and 200,000, and Ultimate is 500,000 and 1,000,000. One third-party listing gives a daily spend figure of around 9,800 USD and describes the monthly limit as unlimited; that conflicts with the official tier numbers, and I would treat the official tiers as the ones to plan around until the documentation is updated.

Funding details are not published on the card page itself, which is a real gap. Third-party sources name USDC, USDT and ETH on the Arbitrum network as supported crypto top-ups, and EUR, CHF, USD and RMB as supported fiat balances, with SEPA, SIC and SWIFT (the three main European and international bank-transfer rails) as the implied fiat rails. SEPA is the Single Euro Payments Area, the EU’s standard euro transfer system; SIC is Switzerland’s interbank clearing system; SWIFT is the global correspondent-banking message network. If you are topping up in crypto, the relevant point from the third-party description is a deposit fee of 1-1.75% plus the gas (the network transaction fee charged by the blockchain) for the underlying transfer, and several user reviews on Trustpilot describe a roughly 50 EUR fee when a SEPA transfer was re-routed as TARGET2 (the real-time gross settlement system for euro transfers), which is something to check on your own transfer before authorising it. ATM withdrawals are described in third-party listings as unlimited, although the card documents themselves do not state an ATM limit. If you are planning withdrawals, factor in that cash access on a virtual-only card without a PIN is generally limited or unavailable, so this is more useful as an in-store and online spend tool.

There is no email address or phone number on the site. The contact paths are a Telegram bot at t.me/fiat24bot for general inquiries, a status page at status.fiat24.com, and the company’s X, LinkedIn, Medium and Telegram channels. Languages and support hours are not stated.

Disputes and chargebacks are not described in the published documentation, which is itself a warning sign if you intend to rely on the card for any non-trivial purchase. Refunds are described as usually taking up to 7 days, or up to 30 days cross-border, and the 1 USD, 1 EUR or 1 CHF (or 7 CNH) processing fee that took effect on 15 May 2026 is deducted from the refund and capped at the refund amount, so a small refund can be wiped out by the fee.

What can go wrong

The reliability score in the table above is dragged down by what I can see, not by what I have to guess. The site is in maintenance mode, the product page still has not been updated past the December 2024 placeholder, and the two published monthly-limit numbers for new clients from 5 June 2026 conflict with each other. The issuer is named in the materials as SR Saphirstein AG, a Swiss entity supervised by FINMA (the Swiss Financial Market Supervisory Authority) under Article 1b of the Banking Act, with the card on Mastercard BIN 5481 0849 (the first six or eight digits of a card number that identify the issuing bank). The fact that the issuer is regulated is positive, but the surface area here is small: there is no deposit insurance described, and the self-custody model means the user holds the private key, not the bank.

The user-side risks are worth spelling out, because Fiat24’s design is unusual and a few of the safeguards depend on the user doing the right thing. Sign-in runs through a wallet connection, and the account is itself an NFT in the user’s wallet, so whoever has the private key controls the account. If the private key is stolen, the published guidance is to move funds quickly. The card itself uses 3-D Secure (an extra confirmation step at checkout, typically a one-time code) by email, automatically blocks for unusual activity, and the user can lock or unlock the card in the dApp, with each lock or unlock freezing changes for 24 hours.

The complaint picture is the part I find most concerning. Trustpilot for fiat24.com, read on 20 October 2026, shows 2.2 out of 5 across 8 reviews, all of them one star. The earliest review is from 26 April 2024 and the most recent from 13 May 2026, and the recurring themes are unresponsive support across email, Telegram and Discord, with users reporting that the support bot loops; held card pre-authorisations or funds that have not been released; SEPA transfers that arrived weeks late and then came with a roughly 50 EUR fee after being re-routed; and scammers posing as support staff in community channels. A third-party aggregator, which is itself unverified and does not link to the reviews it summarises, also reports user themes of invasive ID checks, fees on crypto top-ups, slow support with funds reportedly frozen and emails unanswered for 90 days or more, and a January 2025 ban on third-party bank deposits for standard users. I have not been able to find a Reddit thread or a dedicated Fiat24 Trustpilot page, so the public complaint surface is narrow, but what is there is consistent.

The big-picture risk, beyond any one complaint, is that the programme appears to be effectively frozen while still nominally live. When a card programme is closed by its issuer or network, the typical pattern is a notice period, a stop on new loads, then a stop on spending, then a request to withdraw remaining balances. If you have a balance, that is what you should be planning for now, not later, and the closure steps in the previous section are the ones to follow.

What to take instead

Because Fiat24 is not taking new applicants, the comparison I would actually make is not between Fiat24 and similar cards on price, but between cards that cover the same underlying need for someone who has trouble accessing a normal bank account. The three below are the most directly relevant alternatives from the research, and I would read each as a separate starting point rather than as a direct substitute.

• Young Card (5.7 / 10) — A crypto card with cashback paid in the YNG token. The rate depends on a Club tier: Essential 0.1%, Gold 1.8%, Platinum 3.6%, with Bronze and Silver not stated. Who can get it, the card type, costs and funding rails are not stated in the public materials, so this is a “look at the latest terms before you commit” option rather than one I can fully recommend on its published facts.
• Cardex (5.6 / 10) — A debit crypto card on VERVE, VISA, Mastercard and UnionPay, available in virtual and physical form, with the App Store listing pitched in Naira. The product is positioned in 200-plus countries, and the conversion model is real-time, with the site saying an “AI-Powered Conversion Rate” scans global exchange rates and picks one at the moment of payment; the fee percentage is not stated. Funding is via USDT, USDC and BTC wallets, on networks that are not specified. The wider reach is the draw here, and the multi-network support is unusual, but the pricing is opaque.
• International Visa Card (6.7 / 10) — A U.S.-issued Platinum Visa, virtual for now with a physical card listed as “coming soon,” priced in USD. It is not available to residents or legal registrants of a long list of countries (Belarus, mainland China, North Korea, Cuba, India, Iraq, Iran, Israel, Myanmar, Nepal, Nicaragua, Russia, Syria, Turkey, Ukraine, Venezuela, Vietnam), and purchases are blocked in a shorter list (North Korea, Cuba, Iran, Russia, Syria, Ukraine, Venezuela), with FATF grey-list countries (the Financial Action Task Force’s running list of jurisdictions under increased monitoring) reviewed case by case. The card itself is $5 one-time to issue, with no maintenance fee, and three subscription plans: Classic free, Pro $9.00 per month, Max $19.00 per month. Card use in USD is free on all plans, foreign-currency use is “Visa exchange rate + 2% FX fee,” and deposits of any kind are free, including USDC and USDT at 1:1 into the USD account. The lack of a published cashback is the main thing it does not offer; the published fees and the country rules are at least clear.

None of these is a perfect replacement, because the Fiat24 design was distinctive: the self-custody wallet, the NFT-based account number, the four-currency balance and the matching-balance Direct Pay feature are not common combinations. If the underlying need is to spend from a self-custody crypto balance, the International Visa Card is the most legible of the three. If the need is the broadest geographic reach with a multi-network card, Cardex is the one to look at first, and the conversion model is the part to read closely. If the need is a tiered cashback paid in a token, Young Card is the match, and the token side of the rewards is the part to understand before you commit.

Who I would recommend it to

I would not recommend it to anyone right now, and I want to be clear about why, because the answer is not “the card is bad” but “the card is not available.” For a reader who is choosing between cards today, the practical answer is to look at the alternatives in the previous section, starting with the International Visa Card if you want a published fee schedule and a regulated U.S. issuer, or Cardex if the priority is geographic reach and a multi-network card.

For a reader who already has a Fiat24 card, my recommendation is narrower and more urgent. Treat the balance as if withdrawals could be paused with little notice, because the published closure pattern for card programmes is exactly that. Link a bank account, withdraw what you do not need to keep on the platform, and if the official process is unreachable, the status page and the Telegram bot are the two contact channels that are still listed. If you have a disputed transaction, document it now, because there is no published dispute process and no published chargeback path, which means your leverage is mostly in your own records and in the response time of your card network rather than in anything the issuer has committed to in writing. Keep the wallet private key somewhere safe in the meantime, because the account is the NFT in that wallet and a lost key is a lost account, not a password you can reset.

For a reader who is reading this in the future, the situation may have changed. The product page is still showing “Coming soon in December 2024,” the maintenance notice is current as of the date above, and the conflict between the two published monthly-limit numbers is still there. If those change, the picture changes with them, and the score in this review is a snapshot of the published state, not a permanent judgment.

Frequently asked questions

What is the Fiat24 card?

The Fiat24 card was a virtual Mastercard debit card linked to a self-custody crypto wallet through a dApp at app.fiat24.com. The account itself is an NFT in the user’s wallet, and balances were held in EUR, USD, CHF and RMB. As of the date above, the product page still reads “Coming soon in December 2024” and the main site is in maintenance mode, so new applications are not being accepted.

How does the Fiat24 card work?

The intended model is that you connect a self-custody wallet to the Fiat24 dApp, hold balances in the four supported currencies, and spend on the card from the matching balance first (“Direct Pay”) to avoid FX fees. A different default card currency covers shortfalls, with the whole amount converted rather than split across balances. Card limits are tied to the NFT account number rather than to a subscription plan.

Is Fiat24 a bank?

Fiat24 is not a bank. The card is issued by SR Saphirstein AG, a Swiss entity supervised by FINMA under Article 1b of the Banking Act, and the card sits on Mastercard BIN 5481 0849. The published materials do not describe any deposit insurance, and the self-custody design means the user holds the private key, not the issuer.

Who owns Fiat24?

The published materials name the card issuer as the Swiss company SR Saphirstein AG, under FINMA supervision. Ownership of the wider Fiat24 group and any parent structure are not stated in the card documentation I reviewed, so I cannot give a confident answer to that specific question.

Is the Fiat24 card available in my country?

The card documentation does not list eligible countries. The official pages refer to an eligible-country list at info.fiat24.com/overview, which I have not been able to confirm in full, and nationals of Iran, North Korea and Russia are excluded, as are US Persons. Some emerging-market countries are limited to CHF 1,000 per 30 days, and the International Visa Card alternative, for comparison, excludes a much longer published list of countries for both account opening and purchases.

Does the Fiat24 card require KYC?

Yes. The single KYC step uses a biometric ID or passport, requires the applicant to be over 18, not a US Person, not a politically exposed person and not on OFAC or EU sanctions lists. GPS location is captured, a TIN is collected, and one account per person is allowed, with account opening described as taking under one business day during CET hours.

How do I activate the Fiat24 card?

Third-party user documentation describes activation through the card icon in the Fiat24 dApp, with the card usually ready in seconds, and a minimum balance of 10 EUR for Eurozone users, 10 CHF for users in Switzerland, or 10 USD for the rest of the world. The official product page still reads “Coming soon in December 2024,” which is one of the contradictions in the current public materials.

How do I top up the Fiat24 card?

Top-up runs through the Fiat24 dApp, and the cards page does not state which rails are supported. Third-party sources name USDC, USDT and ETH on the Arbitrum network for crypto top-ups, and EUR, CHF, USD and RMB for fiat, with SEPA, SIC and SWIFT as the implied fiat rails and a 1-1.75% deposit fee plus network gas reported on the crypto side. As always with crypto, sending on a network the provider does not support can mean the funds are lost.

How do I withdraw money from Fiat24?

You link a bank account by making a small deposit from that account’s IBAN, then request a payout through the dApp, with a minimum of 100 EUR or 100 CHF. Up to ten accounts can be linked per currency, a successful payout is booked the same business day, and a returned payout costs 10 EUR or 10 CHF. To close the account entirely, you bring balances to zero, then go to id.fiat24.com, Profile, Close Account; the closure is final and KYC data is retained under Swiss anti-money-laundering law.

Is the Fiat24 card worth it?

Given the current state of the programme, I would not pick it as a new card, because it is not open to new applicants, and the published materials contain internal contradictions on limits and on the launch status. For an existing holder, the question is whether to keep a balance on the platform at all, and my answer in the “who I would recommend it to” section above is to withdraw what you can, document any open disputes, and treat the rest as if withdrawals could be paused with little notice.

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